When should I use this service?
This service is dedicated to people who would like to request high-resolution digital images of any kind of works from QNL collections.
In many cases, digital images can be downloaded directly from QNL digital collections platforms, but certain types of use may require a resolution higher than the one available for download.
There may also be contractual limitations or copyright restrictions that prevent QNL from enabling unrestricted anonymous image downloads while still making it possible to respond to specific individual requests.
This service should also be used by anyone who plans to use digital copies of works from QNL collections in a way that would require additional permits or licenses.
What will I need to use this service?
In order to request high-resolution images of works from QNL collections, you will have to provide us with at least the following pieces of information:
- Your basic personal and contact information
- Your institutional affiliation, in case the request is made on behalf of a company/institution
- The list of works for which you are requesting digital copies
- The intended use of the requested digital copies
All of the above information is necessary for us to process your request. If you don't have all the information, please provide us with what you know, and we will get back to you if any further clarification is required.
You can also use the general support request form at any point.
How do I request this service?
To request high-resolution images, please fill in this form:
Information for new users:
We recommend that you sign up as a user of the QNL Digital Collections Services and Support Center before submitting a new request. When you log in, you will be able to track your request history.
When and how will my request be handled?
We will respond to your request within 5 working days at the latest.
Depending on the amount and nature of the requested works, their digitization and copyright status, and your intended use of the images, the complete processing of your request may take longer and may require additional information. In such a case, we will inform you about the expected timeline for handling your request.
In some cases, we may also reject the request. If this happens, we will let you know exactly why QNL couldn't fulfil your request.
How can I get more information about this service?
Please take a look at the articles available in the General Information section or fill out the general support form here.